Guardrilla Refund Policy
1. Introduction
This Refund Policy explains the conditions under which refunds may be issued for Guardrilla's subscription services.
2. Subscription Refunds
All subscription payments are final and non-refundable. You may request a refund if the service has not been used during the billing period.
Disputes:
If you believe there has been an error in billing or if you have a dispute regarding your subscription, you must contact us at [email protected] within 30 days of the transaction.
3. Overage Charges
Overage charges for API usage beyond the allocated credits in your subscription plan are non-refundable.
4. Service Issues
If you experience any issues with the Service, please contact our support team at [email protected]. We will work with you to resolve any issues, but no refunds will be issued for service interruptions or downtimes.
5. Account Termination
If your account is terminated by Guardrilla for violation of our Terms and Conditions or Acceptable Use Policy, you will not be entitled to any refunds.
6. Changes to This Policy
Guardrilla reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website with an updated "Last Updated" date.
7. Contact Us
For any questions about this Refund Policy, please contact us at [email protected].